Cookie Policy

Last updated: June 2026

This Cookie Policy explains how Kovaus Technologies Ltd (“Kovaus”, “we”, “us”) uses cookies and similar technologies on kovaus.com and its subdomains. It should be read together with our Privacy Policy.

1. What cookies are

Cookies are small text files stored in your browser when you visit a website. They allow the site to recognise your device, remember your preferences, and measure how the service is used. We also use comparable technologies such as localStorage, sessionStorage, and third-party tracking pixels - this policy covers all of them.

2. The categories we use

Essential (always on)

Required for the platform to work - signing in, keeping your session, saving your booking in progress, and securing form submissions. You cannot opt out of these without losing access to the platform. Examples on Kovaus:

  • access_token, refresh_token - keep you logged in to the guest, host, or admin app
  • kovaus.cookie-consent - records the choice you made on this banner

Analytics (opt-in)

Help us understand which pages load slowly, where users get stuck, and which features get used. Aggregated and not used to identify you personally. Current providers:

  • Vercel Analytics - page views and web vitals
  • Google Analytics 4 - traffic sources, on-site behaviour (rolling out)
  • PostHog - product funnels and session-level diagnostics (rolling out)

Marketing (opt-in)

Let us measure the effectiveness of paid campaigns, show relevant ads, and run our chat widget. Current providers:

  • Tawk.to - in-page support chat widget
  • Meta Pixel - measure Facebook/Instagram ad performance (rolling out)

3. Your choice

We will not place Analytics or Marketing cookies unless you accept them. The first time you visit Kovaus you see a consent banner with two options:

  • Accept all - enables Essential, Analytics, and Marketing.
  • Reject non-essential - keeps only Essential. Analytics and Marketing scripts will not load.

You can change your mind at any time using the controls below.

Your current preferences

  • Essential: always on
  • Analytics: no decision yet
  • Marketing: no decision yet

“Reset preferences” clears your stored choice so the banner will appear again on your next page load.

4. Managing cookies in your browser

You can also block or delete cookies through your browser settings. Doing so will sign you out of Kovaus and may prevent the platform from working correctly.

5. Updates to this policy

If we add, remove, or change a tracking provider, we will update the lists above and ask you to renew your consent.

6. Contact

Questions about cookies? Email privacy@kovaus.com or use our support page.